Privacy Policy

PLM Genius (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://plmgenius.com, and interact with our services.

By accessing or using our website, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.

1. Information We Collect

We collect different types of information, both directly and indirectly, to provide and improve our services.

a) Personal Information

You may provide personal information when you:

  • Contact us via email or web forms
  • Subscribe to newsletters or marketing communications
  • Request demos or consultations

Personal data may include:

  • Full name
  • Email address
  • Company name
  • Phone number (if provided)
  • Job title
  • Any information you voluntarily include in a message or form submission

b) Automatically Collected Information

We automatically collect certain data when you visit our website:

  • IP address
  • Device and browser type
  • Operating system
  • Pages visited and time spent
  • Referral URL
  • Date and time of access
  • Clickstream data
  • Cookies and usage analytics

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and requests
  • To provide and improve our website and services
  • To send newsletters and promotional content (only with your consent)
  • To understand website usage and user behavior
  • To detect, prevent, and respond to security issues or fraud
  • To comply with legal obligations and enforce our Terms of Use

3. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal information under the following lawful bases:

  • Consent: When you provide consent for specific purposes (e.g., email marketing).
  • Contractual necessity: When data processing is necessary to fulfill a contract.
  • Legal obligation: To comply with applicable laws.
  • Legitimate interest: To improve our services, analyze trends, and ensure website security.

4. Sharing and Disclosure of Your Information

We do not sell or rent your personal data. However, we may share your data in the following circumstances:

  • Service Providers: With third-party vendors (e.g., hosting providers, analytics tools, CRM platforms) who help us operate our site and services.
  • Legal Requirements: When required by law, regulation, or legal process.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.
  • Consent: With third parties if you have explicitly given us permission.

All service providers are contractually obligated to protect your data and use it only for the purposes we define.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze traffic, and deliver personalized content.

Types of Cookies:

  • Essential Cookies: Required for core functionality.
  • Analytics Cookies: Help us understand how visitors interact with our website.
  • Marketing Cookies: Track user behavior for tailored marketing.

You can manage cookie preferences via your browser settings or opt-out through cookie banners or tools.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Criteria for determining retention periods:

  • Duration of our relationship with you
  • Legal requirements (e.g., tax, accounting laws)
  • Potential disputes or litigation

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

a) Under the General Data Protection Regulation (GDPR):

  • Right to access your data
  • Right to rectification
  • Right to erasure (“right to be forgotten”)
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent at any time
  • Right to lodge a complaint with a data protection authority

b) Under the California Consumer Privacy Act (CCPA):

  • Right to know what personal data we collect
  • Right to request deletion of your data
  • Right to opt out of the sale of personal data (we do not sell your data)
  • Right to non-discrimination for exercising your rights

To exercise any of these rights, contact us at:
📧 Email: sriranvir@gmail.com

We may need to verify your identity before fulfilling your request.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Secure hosting infrastructure
  • HTTPS encryption
  • Access controls
  • Regular security audits

Despite these efforts, no system can be completely secure, and we cannot guarantee absolute data protection.

9. International Data Transfers

If you are located outside of the country where our servers are hosted (e.g., outside the U.S.), your information may be transferred across borders. By using our site, you consent to this transfer, storage, and processing.

We ensure adequate protection by using Standard Contractual Clauses (SCCs) or relying on other legally recognized mechanisms.

10. Third-Party Links

Our website may contain links to external websites not operated by us. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before providing any personal information.

11. Children’s Privacy

PLM Genius does not knowingly collect or solicit personal data from children under the age of 13 (or applicable age of consent in your region). If we become aware that we have collected data from a child, we will delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal, technical, or business developments. When we do, we will update the “Last Updated” date at the top of this page.

We encourage you to review this page regularly to stay informed.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

📧 Email: sriranvir@gmail.com